Our heater went out recently and were in dire need of replacing our wall furnace since there was a tear inside that was irreplaceable. Our home has been excruciatingly cold. I contacted multiple businesses in the area, but Specialized Heating were so on top of responding to my messages and following up with me with phone calls when they’d be coming. Their customer service was impeccable. Carlos and Lorenzo were the main people I was in contact with during the negotiations.
They worked with my availability and had Tony come in early Friday morning to check out the problem. Since we had to get an entirely new furnace they said they were able to replace it the next day. With a great quote and how urgent we needed to get one up and running again we went ahead and hired them for the job same day.
Saturday morning comes around and their two guys arrived earlier than their eta which was great and immediately got to tearing down and installing our new furnace straightaway. They were so efficient and professional! They were so organized and clean during the entire process. Covered our wood floors with fabric as to not mess up our floors. Answered all my questions and concerns no problem. I definitely recommend them if you need their service!! Thank you so so much Specialize Heating & A/C!!Vanessa H
This company has made me feel very comfortable in every aspect of the job.The price was more than fair, the work was clean and well done. David was easy to talk to, he explained what needed to be done and how they were going to do it. Specialized Heating & Air Conditioning, Thank You.. and you’ll always have us as a client.Troy O
I had a big project done in my home by a company that I was very unhappy with, the work was not done properly. Specialize came on 2/2 ,Dave gave me a good price made me feel very comfortable, and have the work done by the next day. The communication this company has had with me has been greatly appreciate. I would definitely recommend specialized heating and air conditioning. Thank you, A new customer from Whittier CAKathy
Guys show up 830 on the morning !
Great team and they make a nice ,cleaning installation for us in Redlands
fair price and quality work!
Will recommend them to everybody I know!
Josh from Specialize Heating & Air came out on a Saturday to run a tune-up for my HVAC. His approachable and professional manner was very welcoming and he described everything in full detail on what he was doing during the tune-up. He even spent the time going through the home inspection report that I had to make sure he didn’t missed anything the report may have found. He was very patient with me explaining about the ducts and where the ventilation threaded throughout the house.
For a new homeowner like me, it was very valuable information to have Josh go through step-by-step on what each function was and what maintenance was needed to keep efficiency at its peak. He saw that my AC unit was creeping to its limit (since 2005, I believe) but suggested to keep using it until it breaks. He did not find any problems with it during his inspection. His honesty and professionalism is truly valued.
Overall, it was a very pleasant first experience and I look forward to be working with Josh from Specialize Heating & Air for my HVAC needs.Henry L
Had a small issue with my heater and Specialize sent someone out right away. The repairman Josh was friendly and did the repair quickly. They put my system in about five years ago and they’ve been great. They always remind me when I need a new filter. Highly recommend Specialize if you need a repair or a whole new system!Steven M